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Morphix launches new Knowledge Management Solutions Even with the deployment
of portals, intranets, document management systems and databases,
e-mail will remain a primary business communication and knowledge
transaction tool. MetaSight uniquely tracks emerging organisational
concepts and relationships by automatically analysing e-mail subject
titles and traffic patterns.
Two complementary tools are available, Communities of Interest and Communities of Relationships. These new web applications allow searches to be made for colleagues with particular interests or external relationships. The tools work by automatically profiling knowledge and relationships of every individual in an enterprise from e-mail communications. These knowledge management applications were previously offered as hosted solutions, but have recently been packaged as a software product, MetaSight SMS (Self Managed Solution). Mark Newman, CEO of Morphix, says, “We are very excited about this latest development of MetaSight, the result of a five-year programme of research and development into e-mail communications within large organisations. This latest development has drawn on our research findings and made them available as a software product which can be implemented across a large organisation in less than a day.” A recent deployment of Communities of Interest and Relationships has created an ability for one company to rapidly locate expertise, knowledge and business relationships across 3,500 consultants based in the UK, Continental Europe, Scandinavia, North America, Australia, Hong Kong, Africa and Malaysia. This single-server MetaSight installation took just one day to setup and test. Each day the system is processing information from around 100,000 e-mails collected from 55 globally distributed servers, and dynamically maintains a taxonomy from which expertise and relationships are automatically profiled. (Private, personal and confidential e-mails are automatically excluded). Mark Newman concludes, “Knowing who knows what, or who knows who, is very difficult in large, globally distributed organisations. This particular installation has created a powerful inter-personal networking and collaboration capability that instantly operates across the organisation with zero user-effort or intervention”. Contact: Mark Newman |
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